Technical Support
Welcome to PlantSnap AI Support. We're here to help you get the most out of our app!
Frequently Asked Questions
Open the app, tap the camera icon, and take a photo or select one from your gallery. The AI will analyze and identify the plant for you. For best results, ensure good lighting and focus on the plant's distinctive features like leaves, flowers, or bark.
Yes. Your photos are processed securely and are not shared without your consent. We prioritize your privacy and only use your photos for plant identification purposes. See our Privacy Policy for complete details.
Go to the History section in the app's main menu and tap "Clear All" to remove all records. You can also swipe left on individual entries to delete them one by one.
Several factors can affect identification accuracy:
- Blurry or low-light photos
- Plant not being the main subject
- Uncommon plant species
- Obstructed view of key plant features
Contact Support
If you need further assistance, please email us at: jetstudio072@gmail.com
Our team will respond within 24 hours.
Support Services
- Bug reports and troubleshooting
- Feature requests and feedback
- Account and privacy inquiries
Thank you for using PlantSnap AI!